How to post an advert on Lufu Congo

Posting ads on Lufu Congo is easy and fast, just take the following steps to proceed:

  1. Click on SELL button.
  2. You will be directed to sign in or register page (if either your account is logged out or you don’t have an account already).
  3. Add all the information about your item such as title, category, region, description, price, and add needed number of photos.).
  4. After filling out the required fields, click on “Post” button.
  5. Your advert will be published shortly once the moderation process is completed.
  6. Once your advert is live, you will receive a notification email.
  7. Be ready to receive numerous incoming calls from your potential buyers. Good luck with your sales!

My advert has been put on hold. Why?

There are several reasons why your ad can be placed on hold by our moderators:

  1. You tried to post several items within one ad. It is not allowed to do that. Each item for sale must be posted separately, one ad – one product. Please follow this simple rule so that your ad is activated shortly.
  2. Pictures you’ve uploaded contain contact numbers. We do not allow posting this kind of photos. Please add pics which don’t have any phone numbers for your ads to go active on Lufu Congo.
  3. There are certain restrictions concerning prices users might set. Please, input an appropriate price for your advert to be approved. If the price is not relevant, it may be declined. Make sure to carry out some investigation of a market value of an item you intend to sell.

How to leave feedback about the seller or report illegal activity on Lufu Congo site?

If you want to leave feedback concerning your buying experience on Jiji, click on Leave feedback button available within each advert on our website. Provide a detailed feedback about the seller and note that your feedback will be visible for all Lufu Congo users.You can also Report on illegal/fraudulent activity if you find something suspicious about the seller or his advert. Your feedback will be immediately redirected to Lufu Congo support managers and we will block the seller if he proves to be a scammer.

How do I contact Support Team?

Lufu Congo currently offers the following channels to contact support:

    1. Chat
    2. Email



Chat is the fastest way to get a response from Lufu Congo and we can resolve most questions with a quick conversation.

To start a chat with one of our support agents from Lufu Congo app or website:

    1. Click Support Team icon
    2. Click Send a message
    3. Type a text of your request/question


Note: To better assist you with any troubleshooting, it’s important for us to know as many details of the issue as possible.


For questions that are not urgent, we recommend submitting an email via support contact

*Grab a screenshot of your issue

Attaching relevant screenshots to any support requests allows Lufu Congo support to solve your problem faster. Always be prepared to include or have screenshots ready that show your issue clearly.

Do you provide phone support?

Lufu Congo has found that we are able to assist customers in a more efficient manner through chat and email. These methods for support also help us keep detailed records about your request.

Note: If you need phone support for Premium Service enquiry, you could always request a call back with Manager’s call button in your Profile.

Posting rules

Following rules are required while you are posting adverts on Lufu Congo:

  1. Every advert must have a precise title.
  2. Every advert should contain only unique images (taken by the seller and not downloaded from the Internet) without any contact information or watermarks.
  3. Every advert of cars or phones must contain images.
  4. Make sure you chose an appropriate category. Be attentive choosing a category for a job proposal and/or a resume.
  5. The prices of your items must correspond to the real prices of similar products.
  6. All posted products and/or services must be located in D.R.Congo.
  7. All items and products must be legally permitted.
  8. Each item for sale must be posted separately. You cannot post several products within one and the same advert.
  9. Every advert must contain a brief and clear description.

What happens after I post my ad?

  1. Our moderators will review your ad very carefully and if all the fields are filled out correctly, it will be activated shortly.
  2. You can find your advert on our website only when it is approved by our moderators.
  3. You will get a notification email when your advert is active. If there is something wrong with your advert, you will be notified about that and all the mistakes will be specified so that you can edit your advert correspondingly.
  4. After publishing your advert, you can edit it again if needed and repost. Once done, your advert undergoes moderation before being activated on the website.
  5. You can delete or close your advert any time you want. You just have to click on Close button placed under the ad or click on the cross placed on the top right corner of the ad.
  6. You shouldn’t publish adverts of the same content. They will be considered duplicates by our moderators and won’t go active on the website.
  7. You can always manage your ads by logging in to your Lufu Congo account and clicking on My Adverts.

Tips for creating an effective ad

If you really want to create a great ad, it is highly recommended to follow the instructions below:

  1. Use a clear title which includes the name of the item you sell. Try to make your title appealing and eye-catching.
  2. Set an appropriate price for your item so that the advert is approved. If the price is not relevant, it may be declined. Make sure to carry out some investigation of the prices for a particular item.
  3. The description of your product must be informative enough and mustn’t contain any false information regarding your product or service.
  4. Upload only unique and high-quality photos of your items taken by yourself and not downloaded from the Internet. The better photos you add, the more attractive your ad looks to the potential buyers and the more calls you receive.
  5. Indicate correct contact details for the potential buyers/clients to be able to reach you easily. Try to respond all the incoming calls or to call back your customers once available.
  6. Try to fill out all the fields of your profile page, as well as those of your advert, to let your customers dispose of all the necessary information about you as a seller and the products you sell.
  7. The better rating you have on our website, the more chances you get to attract a lot of buyers. Remember that it is important to build trust in your business. Your rating depends on the number of positive/negative feedback received from your previous customers.
  8. Make your advert as risk-free as possible. Underline that no prepayments are required and be ready to list those delivery services which presuppose payment on the delivery of the product ordered.

What are Premium Services?

Premium Services are specifically designed tools for the sellers which help to promote the items more, to sell all the goods much faster and get even more clients.

Types of Premium services on Lufu Congo

We offer 2 types of Premium packages that can help you to promote your ads: Top of the page packages and Boost packages.


Top ads are placed at the top of the search results page for either 7 or 30 days, depends on the duration you have chosen. It means that your potential clients can easily find your ads and, as a result, you can get up to 15 times more customers.

There are three types of Top promo: 3 Tops package, 5 Tops package, and 10 Tops package depending on the number of ads you want to promote. It is advisable to use Top promo if you have 5 or less active ads.

Top packages expire in 12 months after the purchase date if you do not activate it for your ads.


With Boost package all your ads are appeared in search results more often during 1, 3 or 6 months, besides, your products will be constantly shown on similar ads area. This way you can get up to 50 times more clients. It is advisable to use Boost if you have more than 5 active ads.

There are four types of Boost packages with a certain set of features offered:

Boost Business:

  • Up to 5 times more clients for ads
  • Promotion is search results and categories
  • Auto-renew ads every day
  • Unlimited posting in a certain category

Boost Premium:

  • Up to 7 times more clients for your ads
  • Promotion in search results and categories 
  • Auto-renew ads every 12 hours
  • Unlimited posting in a certain category
  • SMS notifications on new messages
Boost VIP:
  • Up to 10 times more clients for ads
  • Promotion in search results and categories 
  • Auto-renew ads every 6 hours
  • Unlimited posting in a certain category
  • SMS notifications on new messages
  • Up to 35 free topsWebsite link inclusion


    Boost VIP+: Special offer for the enterprise clients

  • VIP features inclusion
  • Up to 50 times more clients for your ads
  • Up to 350 free tops

How to share ads on Facebook or Twitter?

Log in to your Lufu Congo account, go to My Adverts , click on the advert you want to share, scroll down until you see Facebook/Twitter icons, click on a particular icon to be able to share the link.

Prohibited items on Lufu Congo

Users shall comply with all applicable laws, the Terms of use, and all posted Platform rules and policies.


Here is a non-exhaustive list of goods and services promotion of which is prohibited on Lufu Congo :


  1. Narcotics, steroids, and any drugs or medications that require a prescription from a licensed medical specialist
  2. Weapons
  3. Restricted military/police items
  4. Human organs
  5. Illegal/pirated copies
  6. Stolen property
  7. Code grabbing and lock picking devices
  8. Electronic equipment prohibited by the law
  9. Sexually-oriented services
  10. Loans, money transactions, Bitcoin
  11. Multi-level marketing, pyramid, and matrix programs
  12. Network marketing and “Home Base Business” jobs
  13. Products (goods or services) prohibited to sell by the law of the Democratic Republic of Congo.
  14. Trophies and wildlife specimens  in relation to which trade is prohibited by applicable legislation.

If you have noticed any announcements promoting Prohibited Items on Lufu Congo, please report them via the “Report Abuse” link available in each posting.

How long will my ads stay on the site?

Your ads remain on the site for 1-3 months (since the date of the last update) before they are automatically deleted or until you decide to deactivate them. Please note that you can update your ad if you haven’t sold your item.

How to report illegal/fraudulent activity on Lufu Congo ?


If you see something suspicious on Lufu Congo website, please report the problem by clicking Something wrong? Report this item. Insert your text and click Send.  Or report directly to our contact address.

How to unsubscribe from email notifications

To unsubscribe from our email notifications, you should log into your account and go to My Profile – Settings.To proceed, choose Email Notification and tick/untick the boxes below to enable/disable Lufu Congo newsletters. Once chosen, click on Save.

How to buy goods on Lufu Congo?

 We provide a simple hassle-free solution to sell and buy almost anything.

1. Choose the product you like

2. You can check all the information

Price of this product, a region of sale

Seller’s phone number to discuss all the details, negotiate about the price, or make your offer.

If you don’t want to call first – Request seller to call back

Chat with the seller. You can create text or voice messages and send stickers.

3. Once the deal is done – leave Feedback. It is very important for other buyers


Benefits of posting on Lufu Congo

Since Lufu Congo is the place where buyers and sellers meet, you will need a good promotion for your ads

Relevant promotion algorithms

We promote your ads only to those users who could be interested in your products. That gives you the biggest number of real clients.

Personal Support

We have a dedicated support team who understands your needs very well and ensures customer satisfaction.

Fair price for the services you get

We charge you less than others and you can never get an complete promotion service for that price.

Lufu Congo is secure

We use secure gateways , all transactions are 100% secure.


What are the benefits of selling my car with Lufu Congo Car1?

Lufu Congo Cars1 makes selling a car an easy, fair, and quick experience.


We offer:


1) Free inspection at the Lufu Congo Car1 center;


2) Best price in the market;


3) Peace of mind guaranteed! Lufu Congo Car1 is the quickest and the smartest way to sell your car.

Language »